Why Choose Us?
Our Services
What You Will Gain by Becoming Our Client
How to Start Working with Us
FAQ
About Our CRM System
What is the cost of CRM installation and setup?
It’s free
Is there a monthly fee for the CRM?
We do not charge a monthly fee for the CRM itself. However, there is a subscription fee for using Airtable, starting at $20/month, depending on the number of users
Where will the CRM data be stored?
In your Airtable account
Are CRM backups performed?
Yes, backups are regularly performed
Will anyone have access to my CRM data?
No one will have access to your data without your permission. You can configure roles and permissions for the CRM yourself
How will I learn to use the CRM?
We provide video tutorials that will help you quickly understand the system
About Our Services
What affects the cost of prep center services?
The cost is influenced by the quantity of units per ASIN, the dimensions of the products, and the need for additional processing or packaging
Where is your warehouse located?
Our warehouse is located in Charlotte, North Carolina
Who will create the shipments?
Shipments will be created and optimized by our logistics manager
Do you handle returns?
Yes, we manage returns
Do you work with fragile items?
Yes, we handle fragile items, but the cost of processing these items will be double that of regular items. Additionally, the cost of bubble wrap will be added to the processing price
What are the minimum batch sizes you work with?
The minimum quantity of products per ASIN is 3 units, and the total quantity of all products in a batch must be at least 100 units